Information Technology - Infrastructure /Manager

募集要項

仕事内容

Provide a technical consultation
・Provide guidance in technical and governance forums, leveraging a deep understanding of the infrastructure landscape across Japan and to collaborate with Japan teams and implement solutions aligned with global and local strategies.
・Leverage technical expertise to support infrastructure and platform design, collaborating with global and regional teams to implement services. Scope includes the following assets, services, and governance activities at the manufacturing site and data centers：

manufacturing site：
・Network components, including routers, switches, and wireless access points
・ Wired and wireless networks, including LAN, Wi-Fi, and Data Center cabling
・Voice and telephony systems, including VoIP and Teams Voice
・Internet connectivity and circuit services
・Meeting room audio systems
・Meeting room technology, including video conferencing, Microsoft Surface Hub, Microsoft Teams Rooms (MTR), and room booking panels
・Building access control systems
・VIP meeting support
・TV equipment maintenance
・Building air conditioning systems

  manufacturer Data center (DC1, DC2)
・ Physical and virtual servers
・Operating systems
・Virtualization platforms, including VMware and Hyper-V
・On-premises storage infrastructure, including SAN and NAS
・ Database platforms, including Oracle and Microsoft SQL Server– Server racks
・Backup and disaster recovery systems
・Periodic reviews of data center access rosters and access logs

Develop a Service Portfolio and Adoption Roadmap
・Understand Digital Core’s short- and long-term objectives and strategy.
・Understand the short- and long-term business objectives and strategies for Japan and the manufacturing site.
・Develop a service portfolio and Japan adoption roadmap aligned with enterprise architecture principles, Digital Core strategy, and business priorities across Japan and . Incorporate:

– Global initiatives and their adoption in Japan– Lifecycle management (LCM) activities– Opportunities to improve Digital Core service quality and availability by analyzing needs, exploring solutions, proposing initiatives, and conducting pilots to enable site business growth and operational excellence

 Lead Project Delivery：
・Align stakeholders on project objectives, business impact, and action plans.
・Develop and present project plans at ISEC governance meetings to secure regional DCSS resource allocation.
・Coordinate project execution by assembling teams and preparing communications and training.
・Ensure the support model is ready for service transition and ongoing operations.
・Monitor the end-user experience and drive performance optimization.
・Engage global and regional counterparts for support as needed.

 Drive operational excellence：
・Monitor service health and performance to minimize downtime and reduce mean time to recovery (MTTR).
・Escalate issues and outages to key stakeholders and DCSS management to ensure visibility. Participate in IRTs and coordinate root cause analysis (RCA) and after-action reviews (AAR) to drive remediation and prevent recurrence.
・Execute upgrades and maintenance throughout the product lifecycle.
・Maintain accurate, accessible knowledge articles and standard operating procedures (SOPs).
・Manage asset inventories and operational documentation to support transparency and compliance.
・Contribute to budgeting activities during the Business Plan cycle.

Peer collaboration：
・Partner with global and regional DCSS counterparts to anticipate change and improve operational efficiency and effectiveness.
・Ensure local infrastructure aligns with global standards and enterprise best practices.
・Represent Japan’s business interests and requirements in global forums, influencing solutions to meet local needs while maintaining enterprise alignment.
・Engage regularly with Tech@Japan operations teams to identify and resolve issues and strengthen awareness and visibility of DCSS initiatives.
・Manage External Service Providers (ESPs) within the assigned scope through appropriate due diligence, strong partnerships, and a focus on maximizing value.
・Maintain current knowledge of budgeting, procurement, and payment processes, engaging Japan Procurement and Finance for support as needed.
・Ensure effective ESP contract management, involving Japan Legal as appropriate to support compliance and mitigate risk.

Continuously Learning and Development：
・Proactively develop the knowledge and skills needed to fulfill current responsibilities and meet future demands.
・Identify and pursue timely learning opportunities in consultation with managers and counterparts.
・Share knowledge with DCSS team members to strengthen collective capabilities and drive continuous improvement.

応募条件

【必須事項】

・Bachelor’s Degree or equivalent experience
・Business-level proficiency in English (TOEIC 800 or equivalent or above) and Japanese.
・Teamwork and interpersonal skills, with the ability to collaborate with global/regional infrastructure teams and external vendors.
・ Able to manage three or more projects concurrently, and, where necessary, to prioritize, make trade-off decisions and negotiate.
・3+ years of infrastructure IT experience in a factory or similar environment, covering Windows Server and Linux Server (server room management, storage, networking, infrastructure operations).
・Working knowledge of enterprise servers, SAN/NAS storage and backup solutions. Experience with specific products (HPE, VNX, Avamar, Data Domain) is welcome but not required.
・Operational experience with virtualization technologies (VMware ESX, Citrix), including installation and maintenance.
・Approx. 3 years of practical experience in network operations and build. Understanding of TCP/IP and the OSI model.
・Approx. 3 years of practical experience deploying and supporting wireless environments (routing, upgrades, testing, troubleshooting).
・Hands-on experience with internetworking and VoIP telephony.

【歓迎経験】

・Cisco networking certification, such as CCNA or CCNP.
・Solid understanding of collaboration technologies, including video conferencing, Microsoft Surface Hub, and Microsoft Teams.
・Strong commitment to ITIL principles and practices.
・Experience with Teams Voice and traditional PBX systems, such as Avaya.

【免許・資格】

特になし

【勤務開始日】

応相談

学歴

大学卒以上

雇用形態

正社員

試用期間

6ヶ月

勤務地

兵庫

転勤の有無

転勤なし

受動喫煙防止措置

敷地内禁煙（喫煙場所なし）

勤務時間

フレックスタイム制
フルフレックス（コアタイムなし）
標準　8：45～17：30
フレキシブルタイム：5時～22時内で勤務。（ただし、一斉休憩を除く）

勤務開始日

応相談

休日休暇

年間休日数：125
完全週休2日制
年間有給休暇：入社月の区分に従い入社の翌月1日に付与　10日 ～ 20日
法定休暇：年次有給休暇
特別休暇：夏季休暇、年末年始休暇
その他休暇：慶弔

年収・給与

年収　　600万円～1100万円　経験により応相談

諸手当

住宅手当、通勤交通費など

昇給

有り

賞与

年三回（6月、12月、3月）

採用人数

1名　

待遇・福利厚生

通勤手当：有
寮・社宅：有
住宅手当：有
宅援助制度、借上社宅制度、グループ補償制度（医療費・歯科医療費補助制度等）カフェテリアプラン制度

各種制度

健康保険：有
雇用保険：有
労災保険：有
厚生年金：有
定年：60歳
退職金制度：有

選考プロセス

１）書類選考
２）一次面接
３）最終面接