Account Manager

募集要項

仕事内容

・Build and strengthen relationships with key stakeholders across pharmaceutical and healthcare industry accounts, including marketing, medical affairs, medical societies, and physicians.
・Develop and execute strategic account plans to retain, grow, and expand existing customer relationships.
・Manage contract renewals, negotiations, and compliance requirements while seeking opportunities to increase account value.
・Analyze customer usage data and performance trends to assess account health, identify risks, and uncover growth opportunities.
・Use data-driven insights to influence stakeholders, support negotiations, and deliver successful renewal outcomes.
・Conduct customer research to better understand customer priorities, challenges, and market trends.
・Proactively address customer needs and provide tailored solutions that support marketing, medical education, and evidence generation objectives.
・Identify cross-selling opportunities and recommend relevant products and services that align with customers' marketing and medical education needs.
・Manage and maintain a healthy sales pipeline while accurately capturing activities and opportunities within CRM systems.
・Collaborate with internal teams to deliver an exceptional customer experience and achieve sales objectives.

応募条件

【必須事項】

・Bachelor's degree or equivalent experience.
・Minimum of 5 years of experience in account management, sales, or customer success.
・Proven ability to manage a portfolio of accounts independently and drive business growth.
・Demonstrated success in achieving and exceeding revenue or sales targets using a consultative sales approach.
・Strong relationship-building, negotiation, and stakeholder management skills.
・Excellent written and verbal communication skills.
・Strong analytical skills with the ability to interpret data and translate insights into action.
・Ability to effectively prioritize, work autonomously, and manage multiple responsibilities in a dynamic environment.
・Native-level Japanese and business-level English proficiency, enabling effective communication with Japan-based customers and global stakeholders.

【歓迎経験】

・Experience within publishing, research, or information services.
Knowledge of pharmaceutical marketing compliance, medical affairs processes, or medical education program development.
・Experience working with pharmaceutical, healthcare, research, or scientific organizations.
・Familiarity with digital content, research solutions, or online information products.
・Understanding of solution-based sales methodologies and customer success best practices.

【免許・資格】

特になし

【勤務開始日】

応相談

学歴

大学卒以上

雇用形態

正社員

試用期間

6ヶ月

勤務地

在宅可、東京

転勤の有無

転勤なし

受動喫煙防止措置

屋内禁煙

勤務時間

フレックスタイム制
フルフレックス（コアタイムなし）
または裁量労働制

勤務開始日

応相談

休日休暇

土日祝
年間有給休暇：　
法定休暇：年次有給休暇
特別休暇：夏季休暇、年末年始休暇

年収・給与

年収　　700万円～1000万円　

諸手当

通勤手当

昇給

有

賞与

業績に応じて

採用人数

1名　

待遇・福利厚生

通勤手当：有

各種制度

健康保険：有
雇用保険：有
労災保険：有
厚生年金：有

選考プロセス

１）書類選考
２）一次面接
３）最終面接